ECCCS master course
Construction Claims Management System (CCMS)
A proprietary system for identifying, recording and managing construction claims, developed by N.M.Raj over more than ten years.
The course shows how to establish CCMS on a live project, with the templates, procedures and training needed to run it.
Online master course
Total claims management for projects.
Why a claims management system
Establishing a claims management system on a project is demanding, even for experienced claims professionals.
In this course, N.M.Raj introduces CCMS, the proprietary system he developed over ten years, and provides the tools and intensive training needed to set it up on your own projects.
Students gain the knowledge, practical skills, templates and procedures to identify and manage claims effectively.
CCMS template documents in MS Excel and MS Word are provided to all students.
Templates and handouts
- A CCMS control centre in Excel, the focal point for managing every claim on the project
- A claims dataset management template in Excel for the commercial manager
- A delay analysis template for the planning engineer
- A detailed template for a claims management folder on a local server or in the cloud
- A sample template for submitting contractual notifications
- Strategies for making CCMS succeed on your project
Key course content
- Introduction: a brief introduction to claims and to CCMS.
- Total claims management: a detailed look at CCMS and how it works.
- Procedure: an overview of the key elements of CCMS.
- Event record management: on-site data capture at source, with an Excel template.
- CCMS control centre: the focal point for overall claims management, with an Excel template.
- Server and cloud management: how to set up a claims folder structure on a local server or in the cloud.
- Claims dataset management: recording claims, contractual notifications and interim particulars, with an Excel template.
- Delay analysis dataset management: recording compensation events for delay analysis, with an Excel template.
- Contractual notifications: drafting contractually compliant notifications, with a Word template.
- Training: practical advice on training project team members, securing management support and enforcing accountability.
Course outcome
On completion, students can manage claims effectively on construction projects, identifying, recording and reporting them in good time.
They understand the mechanism of claims as a whole and can meet the key contractual requirements, including contractual notifications, interim particulars and the maintenance of contemporary records.
They are equipped to set up a comprehensive claims management system on any project, protecting the commercial and contractual interests of their company or client.
Certification
Apply to become an expert.
Apply for the ECCCS, ECCDA, ECCCA, ECCCM or ECCAMS programmes.
